The California Department of Health Care Services (DHCS) was looking for a way to establish their first Enterprise Architecture Office (EAO) to drive Innovation. As a result, DHCS would not only achieve optimal compliance with state EA mandates, but create the Health Care Innovation Strategy for California, which guided the organization for nearly a decade.
Within the first 30 days, Elyon Strategies assessed the department’s architecture methods, artifacts, culture and environment, determining the EA capability maturity of the organization and a roadmap for improvement.
To enhance the adoption of the effectiveness of frameworks and strategies, Elyon produced:
Elyon trained and prepared every member of the DHCS Enterprise Architecture office for their EA certification.
Elyon introduced a number of best practice frameworks and methodologies into the department’s capabilities. Elyon’s Maturity Readiness Index (eMRI) provided a 360 degree view of DHCS’ ability to innovate. To improve DHCS from this baseline, Elyon adapted and then helped DHCS adopt portions of nationally recognized frameworks as needed: ADKAR, PEAF, TOGAF, COBIT, as well as Elyon’s framework for MITA 3.0 maturity dashboards (now AI driven).
Coaching methods and executive strategies were developed for individual executives and branch chiefs around the following program areas:
Elyon also advised the CIO and CEA on business improvement, information quality and technology adoption.
During the MITA State Self-Assessment, Elyon provided application rationalization and assessed the systems and technical capabilities of the department and recommended a strategy for accomplishing business goals.
The Elyon-guided executive workshops led to the “Health Care Innovation Strategy” which won the 2014 Excellence in EA Award from the FEAC Institute and Zachman International.
Elyon also developed DHCS specific EA processes, such as architecture assurance assessments used on larger IT projects such as CA-MMIS System Replacement Project, and provided personal coaching for team leaders, managers and practitioners.
As part of the training, Elyon guided the EA Office through the EA program vision, principles, risk and governance model. With Elyon’s help, the Technology Architecture Board (TAB) was formed. Over the space of a year, Elyon guided TAB through:
The result was the award-winning “Health Care Innovation Strategy” which established vision, strategy and goals for a 5-10 year strategic plan.
All of the results from Elyon and the Enterprise Architecture team’s efforts were compiled into technical documents explaining all the processes and procedures they went through to achieve:
Elyon wrote and published a few documents that would help unlock this desired transformation, including:
In addition, technical standards, reference architectures, and the Health Care Innovation Strategy Implementation plan was developed to guide efforts over the next five years.
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We have the experience to execute detailed transformation projects from the foundation and planning stages through to the implementation and knowledge transfer phases.