A large state’s child welfare organization needed to modernize its legacy child welfare systems, including:
Completing this project would help contribute to improving safety, permanency, and the overall welfare of children and their families.
The goals of the state child welfare system were to:
The legacy systems were first implemented in 1997 and were functional, but did not meet Federal or State requirements.
Elyon Strategies was brought onboard to assess the State’s efforts to complete the transformation of the child welfare system.
Elyon was the independent advisor for this project. The state was tasked with improving many aspects of the child welfare system, including adding:
While the state was undertaking this complex project, Elyon, as the independent advisor, also had to:
Our team had to assess the project’s ability to deliver product features and evaluate its process for converting data from the legacy database to the new system. We directly obtained user feedback in the context of intensive scenarios that could occur.
From here, we could delve into the in-depth discovery process and prototyping to begin exploring the opportunities reflected in the insights from the user research.
The Elyon team assessed the new system technical architecture which includes Salesforce and a separate data infrastructure.
Our team provided research, service design, user experience design, business analysis, and data science expertise to the product delivery teams which helped them fulfill their responsibilities. We also provided product strategy, architecture, engineering, and design expertise (Salesforce-focused).
While the Elyon team worked on this project, we used our well-defined approach and in-depth roadmap to keep everything on track and running smoothly.
Elyon independently evaluated the budget, resourcing strategy, transformation capabilities, and schedule. We identified realistic and data-supported means of reducing the cost and schedule and improving the project’s level and probability of success to its intended outcomes.
The initial review was completed swiftly within the timeframe set for us and the recommendations we offered were carefully considered and adopted. Elyon’s dynamic assessments continue throughout the project with our team offering timely insights and advisory services as the multi-year project continues.
Elyon is a management consulting firm specializing in enterprise business design. Our purpose is to see executive burdens lessened and organizational order increased, with leaders and their organizations having more hope, more success, less despair, and human needs being met.
Our vision is to be your most trusted advisor as you seek to arrive at your full potential. We know your unique business, deliver insightful strategies, build great designs, and can skillfully navigate the road ahead together.
Book your free consultation today to start your digital transformation journey.
Bridging the gap between strategy and action
Here at Elyon, we’ve developed the ability to transform organizations through powerful processes and innovative technology. Our team helps you manage the complexities of digital transformation and overcome the struggles of long implementation cycles.
We have the experience to execute detailed transformation projects from the foundation and planning stages through to the implementation and knowledge transfer phases.