Karen Morphy

Karen Morphy
  • BTech, Technology in Systems Software, Rochester Institute of Technology
  • Transformation Coach, MIT’s Center for Organizational Learning
  • Zachman Enterprise Architecture Certification, Level One, Cert #419486
  • Pragmatic Enterprise Architecture Framework, Master Consultant/ Trainer, Cert #199-200
  • Pragmatic Ontology for Enterprise Transformation, Master Consultant/ Trainer, #201-202
Karen Morphy
Chief Strategy Officer, Enterprise Transformation Consultant

Professional Experience

Elyon Enterprise Strategies

Chief Strategy Officer, Enterprise Transformation Consultant

January 2014 – Present 

  • Advise consultants and clients in cultural transformation and stakeholder management best practices
  • System Integration expert, having performed key roles as part of the two largest IT global outsourcing agreements in the industry (General Motors to EDS, and Xerox to EDS)
  • Facilitation of diverse stakeholder groups on contractual engagements including the California State Health Information Guide (SHIG) and the California State Rural Health Association (CSRHA) strategic plan
  • Facilitated business and product development activities using the Business Model Canvas and Operating Model Canvas for Elyon’s strategic initiatives
  • Drive organizational growth and navigating change both internal to the company and externally with clients
  • Manage Key Relationships in California, Oregon, and Washington and Corporate Partnerships nationally
  • Coach and advise executives in the development, communication, execution, and sustaining of strategic initiatives aimed at exceeding company goals and increasing client value in the Public and Private Sector spanning the Global 500 as well as small business.

Length of experience: >25 years

Types of organizations coaching services have been provided to: Public- and Private-Sector

Types of Coaching Provided:

  • Leadership Development Coaching
  • Executive Team Coaching
  • Organizational Strategies
  • Execute Business Strategies 
  • Improve Operations and Performance
  • Optimize Roles and Responsibilities
  • Engage Talent to Meet Business Objectives
  • Executive Team Facilitation
  • Systems Integration Best Practices

Coaching Formats Used: ADKAR, Organizational Learning, Collective Impact, Myers Briggs, Team Dimensions, EQ

California Health and Human Services Agency

Strategic Planning and Lean Start-up Services

April 2020

Provided strategic planning and lean start-up services for the merger of three CHHS Agency offices into a new organization named the Center for Data Insights and Innovation (CDII). This project involved planning for the merger of people, processes, technology, and the flow of information for three existing offices. Resources were repurposed for a new mission focused on four goals: 

  1. institutionalizing analytics to improve knowledge management across policy areas 
  2. developing internal data capacity to create more insight and knowledge 
  3. operationalizing rapid prototyping and human-centered design 
  4. building analytical excellence in government to drive civic engagement externally

Oregon Youth Authority

Strategic IT Systems Planning Consulting

July 2019 – March 2020

Leadership, client management and facilitation services for the engagement yielding a detailed Stage Gate 2 report with functional and technical requirements, and describing the desired future state and the findings and recommendations to get to the desired future state; facilitated the Stakeholder Outcomes Workshop.

Oregon Employment Department

UI Modernization Feasibility Study

November 2018 – August 2019

Conducted a feasibility study for the agency’s modernization project. Analyzed OED’s current business processes and procedures, providing recommendations for retiring, transforming and creating processes, and the existing and future technology; conducted a market scan, alternatives analysis, and developed a modernization roadmap.

California Franchise Tax Board

Human Resources Systems Development

November 2019 – June 2020

Leadership of Elyon’s experienced Pega certified professionals to provide onsite services to develop an eRPA system and a data interface to the existing enterprise system. The eRPA system replaces the current paper manual process and delivers FTB’s business and HR units with an HR case management service.

Oregon Department of State Lands

Strategic IT Systems Planning Consulting

November 2018 – September 2019

Elyon was contracted to support the Agency with artifacts for Stage Gate 2 documentation and approval process including business case and requirements.

California Health and Human Services Agency – Office of Health Information Integrity 

Executive Stakeholder Visioning and Agile Project Management

August 2016 – March 2017

Provided executive stakeholder visioning leadership with Elyon colleagues which enabled the State to publish the much- anticipated State Health Information Guidance (SHIG) in July 2017. SHIG is a non-technical publication written in lay language for non-state government entities and private sector healthcare organizations. Provided initial project strategy and healthcare stakeholder facilitation services by summarizing large amounts of data into manageable themes for decision-making and strategic planning.

California Medicaid Management Information Systems Division: Transformation Integration Consulting

Enterprise Transformation Consultant and Key Account Manager

October 2016 - July 2017

Engagement Leader providing support for overall MITA related transformation strategy guidance; Organizational Capability assessment, planning and implementation; and Systems Integration Advisory support including PMO Maturity Planning, and IT Service Management (ITSM) Framework Implementation Planning.

  • Developed standard implementation guidance for launching new system integrator capabilities. Piloted the approach for streamlined Intake of requests from Program Partners.
  • Created multi-year Program Management Office maturity plan and Branch-wide vision for the PMO.

Participated in Agile pilot and provided lessons-learned for division-wide launch of the Scrum methodology.

  • Developed IT Service Management (ITSM) Framework processes for the Division and a Service Catalog containing new Division roles in a multi-vendor environment.
  • Supported development of a Division-wide Transformation Strategy encompassing both the organizational transformation as well as the modularization of systems. Co-developed Transformation Assessment tool and methodology. Preparing for capability assessments and prioritization for the development of a transformation roadmap.

SAS Global Forum: Executive Board Efficiency Consulting

Enterprise Transformation Consultant and Key Account Manager

April 2015 - April 2018

Engagement Leader providing oversight and transformation consulting for a multi-pronged initiative aimed at increasing the Board’s effectiveness and improving the relationship with SAS Corporation Executive Leadership. 

  • Strategic plan that includes an aligned vision, mission, key initiatives, and outcomes, with clear ownership and accountable progress charted.
  • Improved Team Dynamics as evidenced by greater involvement of board members, decisive governance, clearly articulated and understood bylaws, operational effectiveness and healthy conflict resolution.

Washington State: Washington Business Hub Cross-Agency Initiative

Enterprise Transformation Consultant and Key Account Manager

April 2016 - January 2017               

Co-Facilitation of the Agency Deputies and CIOs from Cross-Agency Executive Leadership from 6 agencies - Department of Revenue, Secretary of State, Labor & Industries, Department of Commerce, Office for Regulatory Innovation and Assistance, and Employment Security Department to:

  • Create a one-stop integrated system that allows businesses to complete their state government business in a customized, more efficient, more effective way that will greatly improve the business customer experience and improve compliance with laws and regulations.